Coordinate your customer service and
solve queries from one place
Structure work and use the right tool, for the right purpose
Use Octonius group chat, or your current communication and messaging application, to
have the ability to have team chat
record client requests and work in the context of a structured workflow
Integrate with the systems you use
Use task boards to keep a trace of your activities and solve queries at speed.
Create tickets from Octonius, or from external messaging applications, and move them according to your workflow.
If needed, bring the expertise of people from other teams to work on complex problems
Save additional information and have them in the context of activities
Keep information and files organized within the context of each query.
: upload images directly inside a task.
: reference and access files from integrations (type #file_name)
: you can also simply add links inside the task description field
Prioritize work at the individual level
Access all your tasks from all your groups, inside a private space.
Everything start from your customers
Have a more flexible platform to use information, create and bring better solutions.
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Octonius is an enterprise collaboration platform for organizations looking to transform their way of working.
How to use Octonius
Work and team management
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Agile teams and projects
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