Coordinate your customer service and keep your customers more satisfied

Solve your clients queries in one place.

Solve your clients problems quickly

Create a conversation thread for each client or case. Use the expertise of your team, share documents and find solutions.
Work with more context and see the chronology

Have information and files organized by thread. Come back later and see the complete history.
Build customer knowledge

Use the Customer Service channel as a common knowledge base and reduce the time it takes to solve new cases.

Use cases

  • product helpdesk
  • IT helpdesk
  • client requests
  • Make your team more connected and informed. Bring quicker responses to your clients.
    Octonius is an enterprise collaboration platform for organizations looking to transform their way of working.
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