Disruption in work

How the covid19 crisis has disrupted and accelerated new ways of working
From re-imagining the office to redefining the way we collaborate, it is too early to tell how the covid-19 will durably impact us. 

Yet, organizations have started to adapt to changing conditions. Projects have been postponed, the use of video conferencing applications has soared and, in the most resilient teams work has been repurposed. 

Here is how organizations that use Octonius navigate through the new reality of working from home, and how they have gradually adjusted over the last months.

The use of digital tools to better distribute and manage work

One of the first things IT teams did, was to accelerate the deployment of messaging solutions, such as Microsoft Teams and Slack, to help teams remain in touch all day. 

The teams that used physical boards, or no tool at all, have simultaneously adopted team messaging and work tracking. 
Because this is difficult to run teams from email and conference calls, work management tools bring to communication suites a transversal layer that makes clearer and easier to update who is doing what. 

The challenge to update work distribution is even more visible for the teams who already use Octonius, as they can measure new patterns.

The reprioritization of work

The latest surveys conducted by our customers brought the following data for the month of July:

  • 38% of tasks have been deprioritized.
  • 11% of tasks have been cancelled.
  • 20% of project have been postponed

  • In a first step, activities have been put on hold. Them, from the increased visibility on what might be the new normal and where the business is heading, the goals for 2020 have been redefined and tasks re-prioritize.

    The most resilient business units have been one step further and have started to pivot.

    Transition to resilience

    In organizations where control is decentralized, business units have more flexibility and have started to respond to disruption in a new way. 

  • 23% of business units have opened new projects
  • 28% of employees have started learning new skills
  • Not only those business units have started to form cross-functional teams to look for new areas of growth, but people have started to grow skills outside of their day-to-day responsibilities.

    Conclusion

    While many companies did not have remote work policies, data give us real-time information that we can use to identity how organizations and teams adapt, and where resources might be needed now.

    To create value, you need to you support your employees and ensure they have a clear understanding of your mission and that they are fully aligned will your values. Then, trust them and they will determine the critical activities that can better serve your customers.
    Methodology: data and information, from surveys and interviews, have been submitted to 300 Octonius users to help us understand and quantify how behaviours have been impacted by work from home and how they have articulated the use of Octonius with the enterprise-wide rollout of team messaging applications.

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