Disruption in the workplace

How the covid19 crisis has disrupted and accelerated new ways of working
From re-imagining the office to redefining the way we collaborate, it is too early to tell how the pandemic will durably impact us. 

Yet, organizations have started to adapt to changing conditions. To mention only a few examples of measures that have been taken: some projects have been postponed, the use of video conferencing applications has soared, and the most resilient teams repurposed themselves. 

Here is how organizations that use Octonius navigate through the new reality of working from home, and how they have gradually adjusted over the last months.

The use of digital tools to better distribute and manage work

One of the first things IT teams did, was to accelerate the deployment of messaging solutions, such as Microsoft Teams and Slack, to help teams remain in touch all day. 

Most of the teams that use physical boards in the office have simultaneously adopted team messaging and work tracking. 
As it is difficult to run teams from email, chat or conference calls, work management tools bring to communication suites a transversal layer that makes it clearer and easier to share with others “who is doing what, when?”. 

Reprioritization of work

The challenge to update work distribution is even more visible for the teams who already use Octonius, as they can measure new patterns.

The latest surveys conducted by our customers provided the following data for the month of September:

  • 38% of tasks have been deprioritized.
  • 11% of tasks have been cancelled.
  • 20% of projects have been postponed

  • In a first step, activities have been put on hold. Then, from the increased visibility on what might be the new normal and where the business is heading, the goals for 2020 have been redefined and tasks have been re-prioritized.

    The most resilient business units have been one step further and have started to pivot.

    Transition to resilience

    In organizations where control is decentralized, business units have more flexibility and have started to respond to disruption in a new way. 

    Octonius teams are driven by the “North Stars” set by each team, which are cascaded from general KPIs or OKRs. It enables the organization to make decisions on what works and what does not work, to relocate their resources and to split activities in workable tasks. The platform encourages and supports an agile problem solving mindset

  • 23% of business units have opened new projects
  • 28% of employees have started learning new skills
  • Not only those business units have started to form cross-functional teams to look for new areas of growth, but people have started to grow skills outside of their day-to-day responsibilities.

    Conclusion

    The use of Octonius, combines with Microsoft Teams or Slack, offers a powerful solution to manage work and people, multiply experimentations and find growth in new activities.
    Methodology: data and information, from surveys and interviews, have been submitted to 1012 Octonius users to help us understand and quantify how behaviors have been impacted by work from home and how they have articulated the use of Octonius with the enterprise-wide rollout of team messaging applications.

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